DMCA guide
How to file a DMCA takedown on Shopify
Removes Product listings, store content, and entire stores for repeat offenders.
Timeline Often within 24 hours for complete reports.
Account needed Yes
Your contact shared with them Yes
Steps
- Go to Shopify’s IP complaint form (requires a free Shopify account).
- Select "Report a Merchant" → "Copyright Infringement" (or Trademark).
- Fill in your contact info. This will be shared with the merchant.
- Provide direct URLs to your original work.
- Provide specific page-level URLs of the infringing content. General store links are rejected. You can add up to 100 links per submission.
- Describe exactly which images or text were copied and where they appear on each page.
- Complete the good faith declaration, sign electronically, and submit.
Open the Shopify IP complaint form →
Alternative: email legal@shopify.com
Need the notice text itself? Generate one free on FileDMCA.com →
Worth knowing
- Alternative: email legal@shopify.com with the same information, but the online form is strongly recommended.
- Trademark claims require a registration number. Copyright does not.
If they dispute it: The merchant has 10–14 business days to dispute. If they do, you must initiate legal action and notify Shopify to keep the listing down. How counter-notices work →
If Shopify doesn't act
A platform can ignore a report. Its payment processor and the people it depends on to stay online are much harder to ignore.
Deindex it from Google Search →
Report the payment processor (Stripe) →
Check who registered the domain →
Filing details last verified 2026-08-13. Platforms change their forms without notice. If a link above is broken, let us know.